I have just spent two hours with GoPro support and trying to come up with a solution for this. I have a Hero3 and Hero4 Silver that no longer receive a USB connection. This is a Windows 10 issue! I checked both cameras with a recently updated Windows 10 updated laptop with new cables and new memory cards and it behaves like my desktop - No USB Connection. The Hero4 briefly shows a USB connection for two seconds and then drops back to live view.
The Hero3 doesn't even get that far. All my machines have been updated to Windows 10 and the only way to update is manually and manually download pics.
I'm thinking we have a fault in the Windows memory card driver. Anyone have any ideas??? I am experiencing similar problems.
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I have 2 computers (a laptop and a desktop) which I recently upgraded to Windows 10. Both computers do not any longer recognize a camera (tried 2 different cameras) in any of the USB ports.
On the desktop PC there are other USB ports in use, which works fine (keyboard, mouse, joy stick, and printer). Apparently the problem is specific for camera devices.
Does any one have an idea how to solve this problem? I also used Drive Booster 2 to update all drives, but the problem is still the same. Somewhere between a successful install of Windows 10 in July, 2015, and a few botched; but now resolved and installed Windows 10 November Service Pack, my Browning camera is no longer recognized as drive D via USB on my Surface Pro3. I have tried two different cables, different USB slots; and ensured that my default action to attached USB devices is to 'always ask me'. My camera is not listed under device manager so I can't use that solution. Since I installed Windows 10 in July, it always connected just find as drive D: which is all I want it to do. Now, it is not recognized in file explorer and I am not prompted as to what I want to do when I attach the camera via USB.
Any help out there? This thread is all over the place - there are multiple issues going on.
I solved my issue with the GoPro. I fould out that in Windows 10 the original cables with my GoPro's wouldn't work.
GoPro worked with me and I solved the mystery. While trying to blame it on bad drivers it never made sense that other USB devices worked, until I realized that it was more or a USB2 and USB3 issue with cables that were 1st generation.
Ibought a pair of higher grade certified cables and have had no more issues. One thing you may find is a USB2 and above device may also drop down to USB mode when certain devices are plugged in, a high speed USB2 device will just not function. I keep a seperate USB3 card for high speed devices.
Some motherboards will drop all the built in ports to your slowest device. So when trouble shooting this kind of issue, disconnect all other USB devices, reboot from a power off state and use a certified cable for the USB class of device you are using. Hope this helps out! To all the people who solved this issue by switching cables. That is bullshit. I'm running the same hardware using the same cable that came with the camera. Are you telling me that by upgrading to Win 10 that the OS can't communicate with the device because of the cable?
Worked fine in Win 7 no issues same hardware. I find it hard to believe that the issue is a different cord. I'm plugged into a usb 2 port on my mobo. I have usb 3 ports but i'm not using them (even tho it should work fine) because the hero 3 is not usb 3 certified. seriously this is bullshit. Microsoft you need to patch this it's a driver issue.
Any application that tries to access it hangs until I unplug the device. It's recognized it just doesn't know how to communicate with it. That screams driver to me. To all the people who solved this issue by switching cables. That is bullshit. I'm running the same hardware using the same cable that came with the camera. Are you telling me that by upgrading to Win 10 that the OS can't communicate with the device because of the cable?
Worked fine in Win 7 no issues same hardware. I find it hard to believe that the issue is a different cord.
I'm plugged into a usb 2 port on my mobo. I have usb 3 ports but i'm not using them (even tho it should work fine) because the hero 3 is not usb 3 certified. seriously this is bullshit. Microsoft you need to patch this it's a driver issue. Any application that tries to access it hangs until I unplug the device. It's recognized it just doesn't know how to communicate with it.
That screams driver to me. Can someone please clarify the solution I just bought the gopro 5 black and it will not recognize on windows 10. I plug all the same hardware into a windows 7 computer and it comes up with no problem. I returned it to where I purchased it because I feel it is a compatability issue. If this is solve can someone please verify that on this forum and provide the required solution. I have read in this thread that just upgrading from windows 7 to windows 10 the problem appears so the comments about the cable are hard to believe that it is a cable issue.